OR NICU/PICU Clinical Product Specialist-Patient Monitoring (Southeast)
Florida, United States
Dec 02, 2021
Careers that Change Lives
The Medical Surgical Portfolio strives to enable earlier diagnosis, better treatment, faster complication-free recovery, and enhanced patient outcomes through less invasive surgical solutions.
The Patient Monitoring business includes technologies that provide insights and intelligence to help clinicians reduce dangerous and costly patient complications in acute care.
A Day in the Life
As an OR NICU/PICUClinical Product Specialist (OR/NICU CPS), you will enhance the selling process by serving as the clinical expert on the application of patient monitoring products in the Adult/Pediatric Operating Room and NICU/PICU environments. The OR/NICU CPS position will work within their assigned territory with aligned sales partners to develop advocacy from Key Opinion Leaders, key clinical and business decision makers, generate demand for product evaluations, competitive conversions, drive key deals to closure, and support post-sales activities including implementation, education, in-servicing, ongoing support, and the development of robust reference accounts. The OR/NICU CPS is actively involved in the pre- and post-sale process to both identify and foster elements, processes, and champions that result in successful product adoption, conversion, or expansion of use.
Lead OR/NICU selling and clinical activities for INVOS cerebral/somatic oximetry and Nellcor pulse oximetry technologies within assigned territory and partner with regional sales teams to ensure both pre- and post-sale requirements are met
Lead pre-sale clinical demonstrations and evaluations to showcase the clinical value of patient monitoring solutions. Coordinate and participate in evaluations along with aligned field sales team and customer to ensure they are conducted according to best practices. Engage key stakeholders with product value propositions, supporting literature, etc. appropriate to their specific care area.
Lead post-sale activities including implementation, product education, in-servicing, and ongoing support to ensure robust adoption and utilization.
Stimulate, support, and facilitate clinical champions in the development of institutional policies and processes that leverage patient monitoring products to improve patient care
Demonstrate skills appropriate to successful advancement of complex sales, including:
Strong analytical abilities and use of business tools such as ~~~ (SFDC) and Sales Analytics to develop a robust territory strategy and business plan
Consistent effectiveness in both offensive and defensive competitive selling situations
Expert-level clinical knowledge of acute care in the adult/pediatric OR/CVOR and/or NICU/PICU including monitoring applications for critically ill neonates and children, including Nellcor pulse oximetry and INVOS cerebral/somatic oximetry.
Act as a key resource for and collaborate with other internal partners (e.g., Clinical Directors, Sales Leaders, Sales Partners, Marketing, Medical Affairs, RD) on the following:
Educate and update the organization quarterly on OR/CVOR NICU/PICU trends and customer needs
Identify and develop Key Opinion Leaders, reference accounts and/or potential development partners
Development and sharing of best practices throughout the organization as a OR/NICU CPS Subject Matter Expert (SME)
Stay up to date on the educational needs of the NICU/PICU customer base related to product utilization and concepts of clinical application
Assess internal processes for delivery of customer education and implement process improvements as needed
Provide expert input to facilitate the development of sales and marketing materials, customer presentations, education plans and evaluation plans that reflect the needs of the customer
Identify subject areas, individuals, and opportunities for clinical research to further the body of evidence for our products in collaboration with Medical Affairs experts
Evaluate potential OR/NICU product additions or acquisitions, and contribute to the successful integration of new portfolio products as applicable
Demonstrate behaviors consistent with senior level clinical leaders, including:
Create an environment conducive to personal development and feedback for self and peers
Model the essence of team spirit throughout the organization
Identify and work though difficult and complex issues with customers without compromising relationships
Assess productivity and return on time invested and discuss opportunities for improvement with key stakeholders to ensure results
Assist Clinical Directors with specific zone-level initiatives or programs
Invest in self-development and education necessary to maintain status as a OR/NICU SME
Attend applicable trade shows, medical association meetings, and educational symposia to network with customers/clinicians
Timely completion of all special project and administrative duties
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader thats why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. To learn more about Inclusion Diversity at MedtronicClick Here (~~~)
Medtronic has four Diversity Networks including a global Medtronic Womens Network and U.S-based Networks representing Asian, African, and Hispanic/Latino descent employees. Between site-based and Network-affiliated ERGs, there are over 21,000 enrolled employees operating more than 200 ERG hubs in 65 countries.
Must Have: Minimum Requirements
Nice to Have
RN, Advanced Practice Nurse (NNP), or Perfusionist
3+ years total critical care experience and OR experience in an acute care hospital environment, including NICU/PICU
OR or NICU/PICU Clinical Educator or experience in education curriculum development and delivery
2+ years in a team selling environment; sales experience or possession of strong selling traits
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.