• Qual Assur Spec OCONUS (BS) - WASS

    AAR CORP{"Country":"US","IsEmpty":false}

    Job #1051759543

  • Title: Qual Assur Spec OCONUS (BS) - WASS

    Location: Worldwide

    Job Number: 10641


    Provide quality oversight of all WASS processes through the use of internal audits/monitors. Conduct assessments through analysis and interpretation of objective and subjective evidence to ensure compliance with established DOS INL/A standards and the approved quality plan.


    • Enter findings into computerized quality reporting database, review corrective actions, and assist with implementation of recommendations as approved.

    • Investigate and review customer issues or complaints and work with staff for professional resolution.

    • Independently perform audits or surveillance inspections according to the master schedule.

    • Evaluate work products to assess quality and report findings.

    • Collect, analyze, and interpret audit performance data to ensure consistency with company policies and procedures.

    • Prepare and present technical and program information to the WASS management team.

    • Develop written reports of findings and escalate unresolved issues to the appropriate level.

    • Establish, track, analyze, & report on key quality metrics to meet quality requirements within the contract PMF framework.

    • Lead investigations into customer complaints regarding quality and ensure systems are in place to address customer quality issues, returns, complaints.

    • Research alternative solutions to problems, determine proper approach, and make verbal and/or written recommendations to appropriate parties.- Assist in implementing recommendations as approved.

    • Promote a culture of continuous process improvement.

    • Assist management in defining and maintaining an effective and efficient quality program.

    • Present Quality Assurance training and familiarization to affected employees.

    • Maintain a working knowledge of government and industry quality assurance codes and standards.

    • Serve as a technical expert on contract Quality Assurance matters.

    • Position requires a U.S. Department of State Moderate Risk Public Trust (MRPT).

    • Perform additional duties as assigned.



    BA/BS or equivalent from two-year college or technical school; or related experience and/or training; or equivalent combination of education and experience.


    BA/BS degree from a four-year college or university in a related field and/or combination of education and related experience.



    • Three to five (3-5) years Quality Assurance experience.

    • Proficient in Microsoft Office (Word, Excel, Access, Powerpoint Project and Visio).

    • International travel to austere and possibly hostile locales (Peru, Afghanistan, Iraq).


    • Experience in international contracts support.

    • Understanding of aviation related quality assurance programs.

    • Prior Department of State INL/A support experience.



    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.


    1. Focus on Results - Able to plan and organize work to achieve goals; achieves targeted results with minimal supervision; is accountable for own actions.

    2. Communications - Possess excellent verbal & written communications skills; Provides timely, well organized verbal & written information that is audience appropriate; listens attentively to others and retains/processes information.

    3. Teamwork - Builds alliances, partnerships & collaboration with others including those different from him/her; deals tactfully with others; assumes helps with a variety of team roles.

    4. Strategic Planning & Decision-Making - Develops strategic short & long term plans; arranges priorities, distinguishing urgent, important and unimportant in order to meet goals & deadlines; consults & collaborates with appropriate people.

    5. Initiative & Innovation - Generates new ideas personally & encourage team to do the same; stays up-to-date on technology & approaches to work; provides creative solutions & input when faced with challenges.

    6. Interpersonal Relationships - Builds effective relationships with internal & external customers; ability to work independently and coordinate work with others; resolves conflicts in a professional manner.

    7. Quality & Safety - Adheres to all safety & security policies and regulations; demonstrates quality work that is accurate, thorough & efficient.

    8. Continuous Improvement - Examines personal & organizational processes, promotes opportunities for improvement; analyzes successes & failures to learn and improve.

    9. Training & Development - Completes required & suggested training; shows eagerness and capacity to learn; receptive to coaching & feedback.

    10. Integrity - Committed to passionately and consistently promoting a professional culture that is trustworthy, honest, socially responsible, and where differences are respected and valued.

    Equal Opportunity Employer Minority/Female/Disability/Veteran

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