• Security Operations Center Operator

    The MITRE Corporation Mc Lean, VA 22106

    Job #1907672171

  • Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges-and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day-working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE-and make a difference with us.

    MITRE is seeking a candidate to work as a Part Time On-Call Security Operations Center (SOC) Operator in our Washington Security Operations Center located on our McLean campus. As a SOC Operator, you are responsible for the safety and security of personnel, assets, facilities and information. The SOC Operator is a critical contributor to our physical security operations team in the event of a crisis situation that would threaten safe and secure business operations. This could include, but is not limited to natural disasters, workplace violence, facility emergencies, fire, issues of serious injury or illness and other threats that pose a risk to safety and security of personnel, facilities and business operations. SOC Operators perform many tasks throughout their shifts which includes: answering phone calls, monitoring electronic access control systems, intrusion detection systems, video surveillance (CCTV) systems, fire alarm systems, emergency phone line and other systems critical to the facility operation. This is a part-time on-call position primarily for weekend shifts, with the ability to backfill open shifts on weekdays based on the selected candidate's availability. The Security Operations Center is a core security function and operates 24/7, 365 days a year. The optimal candidate must understand that scheduling flexibility is key and must be able to work as requested.

    Key Functions:

    • Monitors, tests and responds to intrusion and other alarm systems at multiple locations.

    • Uses closed circuit TV (CCTV) video surveillance systems to confirm status of security systems and confirm authorization of individuals requesting access to any secure area.

    • Assists shift supervisors in the deployment of security personnel and security personnel activities.

    • Communicates effectively with staff, guests, and employees via radio, telephone, email and in-person.

    • Monitors and operates computer systems effectively.

    • Documents and investigates security events and incidents.

    • Dispatches security staff as appropriate and issues equipment.

    • Build, improve and maintain effective communication and relationships with co-workers, staff, subcontractors, vendors and guests.

    • Remain flexible to an ever changing environment, and adapt well to different situations.

    • Report safety concerns, security breaches and unusual activity both verbally and in writing.

    • Handle security issues or emergency situations appropriately, and contact local emergency responders; police, fire dept., EMT's.

    • Fully participate in training and certification programs to enhance your ability and advance your career.

    • Be thoroughly familiar with our security operations manuals, post orders, policies, procedures and instructions.

    • Have experience and effectively use Microsoft products such as Word, Excel and Power Point.

    • The SOC Operator is responsible for effective and efficient processing of all information relevant to the security operation which includes, but is not limited to: effective distribution of phone calls, executing and receiving notifications, effective distribution and action of all information received electronically via email, intranet, service requests, shift activity logs and incident reports.

    • Have the ability to multi-task and work effectively under pressure or stressful situations in a calm and professional manner.

    Qualifications:

    • Minimum of a high school diploma. Associates or Bachelor's Degree preferred.

    • This position requires a current Final Secret clearance as a minimum.

    • Outstanding interpersonal and communications skills are required.

    • A minimum of 2 years of experience in a security operations and a proven track record in a security operations center environment; or 5 years of prior security, military or law enforcement background with 2 years of supervisory experience.

    • Possess strong computer skills and demonstrate the ability to effectively operate and manage security tools and processes. Systems include but are not limited to access control, intrusion alarm systems, CCTV, and communications equipment. Experience with C-Cure Access Control and Intrusion Detection System is preferred.

    • Have an understanding and knowledge of the National Industrial Security Program with experience working in a cleared facility environment.

    • Possess strong communication skills in both the written and verbal format, in all delivery formats (i.e. in person, via radio, via telephone etc.)

    • Ability to work in a team oriented environment and the ability to work independently.

    • Neat and professional appearance.

    • Friendly and professional demeanor.

    • Ability to provide quality customer service.

    Minimum Qualifications:

    • Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances.

    Required Qualifications:

    • Working knowledge, familiarity with specific tools or programs

    • Technical project examples, demonstrated skills go here

    • Clearance level

    Preferred Qualifications:

    • Field specific or related education

    • Additional years of experience

    • Additional clearances

    • Additional skills, specific tools or programs

    This requisition requires the candidate to have a minimum of the following clearance(s):

    Top Secret

    This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):

    Secret

    MITRE requires all employees to be fully vaccinated against COVID-19. Newly hired employees must be fully vaccinated prior to their employment start date. MITRE will provide reasonable accommodation to those with a medical condition, disability or a sincerely held religious belief that prevents them from receiving a vaccine so long as it does not create an undue hardship for MITRE and/or does not pose a direct threat to the health or safety of the employee or others in the workplace.

    MITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of age; ancestry; color; family medical or genetic information; gender identity and expression; marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics. For further information please visit the Equal Employment Opportunity Commission website EEO is the Law Poster (~~~) , EEO is the Law Poster-Supplement (~~~) and Pay Transparency (~~~) .

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