• Senior Project Manager - Global Legal Solutions

    CitigroupTampa, FL 33603

    Job #1775046628

  • Key Responsibilities

    • Create and publish Project Charters and Project Plans

    • Produce, publish and obtain agreement on task lists, including task ownership and task timelines

    • Track project issues and risks, escalating appropriately

    • Obtain updates from all project participants and cover the plans at the calls with a special focus on upcoming milestones, missed dates and project risks.

    • Create dashboards and write ups with project updates to project sponsors, and other stakeholders

    • Organize project meetings and ensure appropriate documents are prepared and updated for these meetings.

    • Ability to problem solve and provide analysis for senior management to make decisions

    • Gather, analyze, document and validate requirements - create BRDs - using recognized Business Analysis techniques (data analysis, process analysis, interviewing, process mapping, etc.).

    • Work with business teams, vendor representatives and technology teams to ensure that the requirements support the delivery of appropriate solutions to the business.

    • Work with third partly vendors on various implementations and provide subject matter expertise.

    • Meet with Subject Matter Experts from the business to clarify understanding of business requirements and document these in the Business Requirements Document (BRD) needed for the Technology teams

    • Achieve consensus and obtain sign-off from key stakeholders on the requirements documents.

    • Ensure that changes to requirements are understood, agreed to and fully documented.

    • Consult with the development and production support teams as needed, providing requirements knowledge and subject matter expertise to the teams performing these functions.

    • Follow process and documentation standards and best practices to produce deliverables.

    • Continuously improve subject matter expertise in the business areas being supported.

    • Lead the User Acceptance Testing (UAT) by creating test scripts, engaging the proper testers, providing training, documenting issues and risks, and collaborate with technology on the necessary fixes and/or enhancements prior to sign off and deployment.

    • Provide training as needed

    • Create user guides

    • Organize deployment activities together with technology and project team

    • Monitor and Control all steps of the project, including postimplementation roll outs


    • Demonstrated leadership in project management and business analysis role

    • Preferred candidate will have PMP or BA certification

    • Preferred candidate will have experience in legal operations and eBilling Matter Management implementations

    • Excellent communication skills (oral and written)

    • Results oriented

    • Flexible, adaptable, responsive, positive

    • Service Excellence mindset

    • 6+ years' experience in successfully supporting the project management function.

    • Proficient MS Office, Visio, etc.

    • Strong analytical skills

    • Solid facilitation and collaboration skills.

    • Experience and ease in interfacing with Senior Management.

    • Individual should be analytical, flexible, team oriented, have good interpersonal, communication, and follow up skills with strong attention to details.

    • Experience in working with groups that are diverse and spread over a wide geographic area.

    • Ability to quickly learn and obtain a solid understanding of the business processes, techniques and systems commonly used in managing the legal function.

    • Solid problem solving ability.

    Job Family Group:


    Job Family:

    Legal Support

    Time Type:

    Full time

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