WTW • Tempe, AZ 85282
Job #2686600601
As a Health and Benefits Associate Director, you will be a leader on the client service team and will be responsible for fostering relationships cross the client organization. You will be responsible for managing a wide array of projects, leveraging your experience to make recommendations on plan design and management for the full array of health and benefits programs. You will have the opportunity to generate business by participating in new business activities and expanding existing client engagements. You will have the opportunity to position yourself to grow into a senior relationship management and/or leadership role by serving as the pivotal point of contact on all projects and working alongside industry experts on cutting edge solutions.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
Responsibilities:
Lead the design/management of group medical, dental, wellbeing, disability and time off plans for clients.
Serving as lead project manager for clients; materially contributing to project plan creation and leading the team on delivery; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards
Proactively advising clients and ensuring the delivery of superior client service
Playing a key role in vendor procurement, negotiation, implementation, and optimization activities
Facilitating specialist resources and subject matter experts in health management, absence and disability management, pharmacy, data analytics and compliance
Reviewing financial analyses including but not limited to developing pricing and employee contributions strategies, modelling plan design alternatives and calculating reserves
Supporting the generation of new business by participating in prospecting opportunities as part of a broader team
Building relationships internally and collaborating effectively on cross-functional teams
Leading the client team, assigning project roles/responsibilities, and ensuring accountability
Mentoring junior colleagues
Conducting review of client deliverable to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standard
Requirements:
8+ years' experience and demonstrated success in the design/management of increasingly complex health and welfare plans gained in a consulting or brokerage environment or similar experience in a consultative role gained at a carrier or vendor
Strong financial skills; prior experience in health and welfare product pricing, underwriting or valuation work preferred
Ability to expand relationships with current clients
Polished and well developed oral and written communication skills
Flexibility and proven ability to identify and resolve issues
Strong analytical, creative and integrative skills
Excellent Microsoft Office skills, particularly in Excel and PowerPoint
State Life and Health license required within 90 days of joining
CEBS designation, or health and welfare actuarial or underwriting training desired
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (~~~) ( Washington State only )
Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
EOE, including disability/vets
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