Randstad US • Phoenix, AZ 85067
Job #2681314206
call center customer service rep.
phoenix , arizona
posted april 11, 2024
job details
summary
$19 - $20 per hour
temporary
high school
category office and administrative support occupations
referenceAB_4512328
job details
A trusted client of Randstad's has immediate openings for a Customer Service Rep in a call center environment. This is an onsite position based in Phoenix, AZ. Must be comfortable working onsite. Schedule can fall between 8 a.m. and 7 p.m. Must have experience in call centers using computers, taking high volume of inbound calls. Will also make outbound calls and respond to chats and emails. If interested, to this position with an updates resume.
salary: $19 - $20 per hour
shift: First
work hours: 7 AM - 8 PM
education: High School
Responsibilities
Responsible for answering inbound and outbound calls, processing email, chat and callback interactions.
Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resources.
Perform research using available resources as needed to provide required information to callers.
Identify and escalate more complex issues to the research team
Complete necessary administrative work as needed and complete call logs accurately
Skills
Call Center
Inbound calls
Telephone Etiquette
Outbound calls
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ~~~.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
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MP
megan perri
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