Customer Service Representative

Description

Robert Half is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment.

What you get to do every single day

• Contribute accurate, friendly customer service in a timely fashion

• Receive and place telephone calls

• Be a part of business development by by actively cross-selling and referring customers

• Field and send out send written business correspondence

Requirements

• Foundational knowledge in Clerical Duties

• Customer service experience

• Inbound Telephone Calls experience preferred

• Strong familiarity with Phone Etiquette

• Microsoft Office experience preferred

• Supportive, positive attitude with a detail oriented demeanour applied to all tasks

• Proven experience going the extra mile to solve complex customer inquiries via extensive research

• Strong communication skills, both verbally and in writing

• 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

• Comfort and confidence when interacting with internal and external partners and clients/customers

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

• Proven computer skills

• Customer service and office administrative skills

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .