Receptionist / Office Assistant II - Bilingual English/Spanish

Are you ready to make an impact in your community? Our mission is to create a community where each individual with a developmental disability has the opportunity to live a healthy, productive, and inclusive life. NLACRC empowers people with developmental disabilities to have an opportunity to achieve their fullest potential in all aspects of life. 

Apply today to help make an impact tomorrow!

The Position and Job Summary

Reception/Clerical

• Responds to heavy volume of phone calls, transferring calls to appropriate staff, answers general questions. Greets consumers, families, and other visitors. Checks in and verifies appointments and ensures consumers and visitors connect with appropriate staff.

• Schedules appointments with consumers, related parties or internal staff.

• Reserves rooms for meetings and conferences; maintains department calendars for staff.

• Performs a variety of clerical and support tasks, including filing, scanning, copying, preparing written correspondence, and communicating with consumers, families and service providers and other agencies.

• Types, inputs and maintains documents, consumer information and/or related data into computer databases, software, tracking systems/tools, etc.

• Prepares reports/documents by collecting and collating information. Sets up and maintains paper and/or electronic filing systems.

• Maintains, stocks and inventories supplies as assigned.

Mailroom, Scanning and Filing 

• Processes incoming and outgoing USPS, UPS, FedEx, interoffice, faxes, documents, etc.

• Runs outgoing mail through postage machine; package materials for shipping.

• Services and maintains office equipment (paper jams, toner replacement, etc.).

• Copies, files, retrieves and/or scans documents. May research files on the computer.

• Maintains files through purging/archiving documents and ensuring that documents are filed appropriately.

• Makes copies and packets, distributes documents and prepares materials for mailing.

• Coordinate boxes for off-site storage, as applicable.

• Performs other related duties as required and assigned.

Compensation

This position is an non exempt. Regular salary $18.25 - $20.15 per hour, plus $69.24 per bi-weekly pay period for bilingual services.

Education & Experience

• High school diploma or general education degree (GED); or equivalent combination of education and experience

• Two (2) years related experience required working in an office environment or related experience.

Skills and Abilities

• Microsoft Office and related applications.

• Knowledge of general office functions and customer service skills.

• Computer and data entry skills.

• Strong verbal and written communication, and ability to communicate in an organized and effective manner.

• Detailed oriented and ability to multi-task.

• May require bilingual Spanish dependent upon the position.       

Essential Requirements

• Valid California Driver's License and reliable transportation, or acceptable substitute, required.

• Upon job offer acceptance, candidates will be required to show proof of COVID-19 vaccination.

• Accommodations may be requested for a religious or medical exemption from the COVID-19 vaccination requirement.

NLACRC Offers an Excellent Benefits Package

• Most positions are offered a hybrid – remote option

• Flex-schedule, including every other Friday off

• Robust Medical, Dental & Vision offerings

• No cost for employee only plans

• Various Insurance and Retirement plans

• Eligibility for:

• Service Loan Forgiveness program

• Tuition Reimbursement Program

• PTO – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time

• Holidays – NLACRC offers 12 paid holidays throughout the year

Professional Development Opportunities & Growth

NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field.

Diversity, Equity, and Inclusion

At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.

The Organization

North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.

NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.