Product Manager - Information Technology

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Provide process, design and analysis support for the evaluation and implementation of new or enhanced platform, integration, workflow and data analytics solutions. Drive requirements elicitation process for work efforts of all size and complexity. Work in an indirect leadership capacity to influence collaboration, communication and outcomes of various initiatives. Lead work on all phases of systems analysis up to the enterprise level of the organization's business processes and systems. Serve as a key liaison between line of business (LOB) and the Technology Delivery team.

Remote Opportunity

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Serve as a key liaison between the IT and Vendor Delivery and Product teams, IT and LOB Support teams and LOB stakeholders and SMEs, to ensure timely solution development/implementation and ongoing oversight of short and long term development/enhancement roadmaps for select applications, integrations and processes.

• Collaborate with peer groups in Technology and LOBs to identify, document and communicate business needs and provide technology solutions.

• Work closely with LOB stakeholders to understand business processes and strategies.

• Establish project and work requests requirements using document, business process and workflow analysis.

• Ensure all stakeholders are involved in requirements gathering activities. Facilitate requirements gathering sessions and walkthroughs with appropriate stakeholders to plan, elicit, capture, analyze and validate business, functional and technical requirements.

• Perform current state analysis of existing business systems, applications and functions.

• Perform spend and/or business impact analysis to support recommended solutions for review and approval of executive leadership and LOB stakeholders.

• Prepare user interface wireframes, and business process and/or workflow diagrams in support of small work requests (enhancements) or large scale project implementations.

• Understand the long-term business objectives and suggest strategies to meet those objectives and introduce technical innovations, as needed.

• Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements.

• Assist/coordinate pre-planning activities (e.g. business case, project estimate, project risk assessment, stakeholder analysis, draft charter).

• Facilitate routine meetings with business stakeholders to provide updates on in-flight initiatives.

• Attend business unit management meetings, as needed.

• Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.

• Observe and ensure strict adherence to all Technology and TIH policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management).

Required Qualifications:

• Bachelor's degree or equivalent relevant experience

• Four years of experience as a Business Analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management, Relationship Management, Business Operations, Quality Assurance

• Management experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements

• Ability to interact with management, business staff, IT, Finance and Risk Management personnel in order to gather, compile and exchange information on work requests/project requirements and negotiate disputes effectively

• Strong presentation, verbal and written skills

• Ability to manage multiple concurrent projects, activities and tasks under time constraints

• Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment

• Excellent facilitation and organizational skills

• Strong critical and analytical thinking and problem-solving skills

• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

• Understand core systems, applications and technical platforms

Preferred Qualifications:

• An understanding of current trends in technology

• Ability to read, analyze and interpret technical data

• Project Management Institute (PMI) or International Institute of Business Analysis (IIBA) certification

• Proficient in the use of Microsoft Office tools, including Word, Excel and Visio.

• High level/conceptual understanding of data integration with multiple host platforms, including distributed, mainframe and cloud platforms.

• Experience extracting and analyzing data utilizing SQL, R, Python, Power BI, Tableau, MicroStrategy, SAS or other industry standard enterprise reporting and analytics platforms.

The annual base salary for this position is $80,000 - $100,000.

General Description of Available Benefits for Eligible Employees of TIH:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance Holdings, LP (TIH) offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment and tax-preferred savings accounts, along with other voluntary benefits. All regularly scheduled teammates (not temporary or contingent workers), regardless of the number of scheduled hours, can contribute to a 401(k) savings plan and you become eligible for Company matching contributions after one year of service and attainment of age 21. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our Benefits site (~~~/)

. Eligible employees may have the opportunity to participate in a deferred compensation plan and/or have an ownership interest in TIH in the form of profits interest or capital interest. As you advance through the hiring process, you will learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

This position is part of TIH.

Truist Financial Corporation has completed the sale of Truist Insurance Holdings (TIH). As a result, TIH is a separate company from Truist Bank as of May 6, 2024. Refer to the news release (~~~)

for details.

TIH Insurance Holdings, LP (TIH) supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. TIH is a Drug Free Workplace.

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