Conagra • Chicago, IL 60684
Job #2674815651
The Systems Engineer - Executive Support provides exceptional white-glove IT support to our senior leadership team and their administrative assistants. They possess a strong technical background, exceptional communication skills, and the ability to deliver outstanding customer service in a fast-paced environment. This role involves providing onsite and remote support, ensuring smooth operations, resolving technical issues promptly, and maintaining a high level of professionalism. The Systems Engineer - Executive Support works in tandem with the Sr. Systems Engineer - Executive Support and End User Compute teams to ensure a high level of availability for all technologies supported.
Position Responsibilities
Provide Executive C-Suite support and assistance to senior leadership and their administrative staff
Maintain flexible working hours as necessary
Ensure confidentiality and discretion
Respond promptly to IT support requests, troubleshoot technical issues, and provide resolutions in a timely and professional manner
Provide C-Suite meeting support including Board Meetings, Investor calls, and external meetings as necessary, both onsite and remote
Provide basic home network troubleshooting, audio/visual, and workstation setup
Proactively monitor and manage system performance, security, and data integrity to ensure smooth operations for senior leadership and their administrative staff
Train senior leadership and their administrative staff in the effective use of technology tools and systems
Handle after-hours calls and emails from senior leadership and their administrative staff as needed
Collaborate with cross-functional teams to develop and implement IT policies, procedures, and best practices
Collaborate with our third-party service partner to ensure business partner centric service delivery
Ensure capabilities and support are defined and at appropriate levels for service delivery
Must adapt and quickly adjust to changing requirements, schedules and priorities
Performs other duties as assigned to include Desktop , Mobile Device Management, and Collaboration/AV support
Domestic Travel: Up to 15%
Position Qualifications
Bachelor's Degree (Computer Science or other degrees)
3+ years in Information Technology or relevant experience
Ability to work with a team as well as independently
Ability to lead team members on initiatives that are prioritized by the business
Ability to work proactively, identify and resolve issues before they become problematic
Experience interacting with Vendors and IT contractors
Experience supporting video conferencing platforms (Teams, Webex, Zoom)
Experience supporting operation of conference room equipment (Cisco Room Systems, Crestron Room Controls)
Excellent oral and written communication skills
Problem solving ability (troubleshooting, prioritization, and escalation skills)
Adaptability and flexibility in a fast-changing environment
Knowledge of required technologies (incl. 3rd party solutions)
#LI-MC1
#LI-Hybrid
#LI-Associate
Our Benefits:
We care about your total well-being and will support you with the following, subject to your location and role:
Health: Medical, dental and vision insurance, company-paid life, accident and disability insurance
Wealth: great pay, incentive opportunity, matching 401(k) and stock purchase plan
Growth: online courses, virtual and classroom development experiences
Balance: paid-time off, parental leave, flexible work-schedules (subject to your location and role)
Our Company:
Conagra Brands is one of North America's leading branded food companies. We have a rich heritage of making great food, and a team that's passionate about innovation and growth. Conagra offers choices for every occasion through iconic brands, such as Birds Eye®, Marie Callender's®, Banquet®, Healthy Choice®, Slim Jim®, Reddi-wip®, and Vlasic®, and emerging brands, including Angie's® BOOMCHICKAPOP®, Duke's®, Earth Balance®, Gardein®, and Frontera®.
We pride ourselves on having the most impactful, energized and inclusive culture in the food industry. For more information, visit ~~~ (~~~) .
Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. ?
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