• Operations Engineer

    BECU Seattle, WA 98194

    Job #2311724357

  • Are you interested in working for a purpose-driven organization that is owned by, and accountable to, its members-not its shareholders? Where you can collaborate with teams that help deliver products and services to over 1.3 million members? Then read on-BECU might just be the right fit for you.

    BECU is a national leader among financial institutions. With over $29 billion in assets, we're among the largest credit unions in the nation. We've been in business for over 86 years, serving the financial well-being of our community and helping our members achieve life-long financial goals.

    Here's what else sets us apart:

    • Our members-first ethos.

    • Unique benefits, perks and workplace culture.

    • Philanthropy and community involvement.

    • Remote, flexible and hybrid work opportunities.

    To learn more visit ~~~/careers.

    SUMMARY

    The Operations Engineer will configure and maintain systems that support internal and external BECU business and technology customers. Using automation and traditional methods, the Operations Engineer is responsible for supporting products and services that are resilient, manageable, and observable and allow for high-impact changes to be made frequently and predictably with minimal disruption. This role leads to growth opportunities within the team supporting business and credit union members. An excellent opportunity to learn and grow.

    RESPONSIBILITIES

    • Perform all responsibilities per BECU Competencies, compliance, regulatory, and Information Protection requirements.

    • Deploy products and services with a security first mindset. Includes security considerations in all updates and changes.

    • Deploy and support bi-modal and hybrid infrastructure, including products and services as required by customer and business needs.

    • Attend conferences, training, and communities of practice to stay aligned with organizational and industry patterns as needed.

    • Maintain and document product telemetry and analyze data to improve product health and operational efficiency.

    • Maintain architecture and process documentation and communicate with stakeholders on how products and services are built and operate.

    • Manage and automate services and processes using knowledge of scripting languages and ancillary products.

    • Deliver solutions that require little rework, directly contribute to team success, and satisfy customer and business needs.

    • Collaborate with team members to implement best practices using requirements for software and systems.

    • Remediate configurations, system vulnerabilities, and risks assigned by priority.

    • Perform basic code and peer reviews using modern software methodologies in collaboration with senior engineers.

    • Perform additional duties as assigned.

    QUALIFICATIONS

    • Bachelor's degree in Computer Science or related discipline, or equivalent work experience required.

    • Minimum 2 years of related functional experience required. Experience in one or more of the following disciplines required: Business Analysis, Business Intelligence, Cloud Computing, Unified Communications, Virtualization, Web and Application Development, Infrastructure Services, Enterprise Management and Support, Infrastructure support, or Desktop and Client.

    • Technical focus in two or more of the following disciplines required: Microsoft Azure IaaS/PaaS, SaaS, Hypervisor, Enterprise SANs, Backups, Microsoft M365, Operating Systems, Hardware Solutions, Infrastructure-as-Code, or other modern enterprise infrastructure systems.

    • Working knowledge of how to troubleshoot, monitor, integrate, configure, and administer SaaS applications and/or internal platforms for BECU's use required.

    • Demonstrated experience designing maintaining products, services and to production in a team environment preferred.

    • Proficient with agile methodologies, lean principles, and tools (Scrum, Kanban, Demos, Retrospective, etc.) preferred.

    • Previous experience optimizing, debugging using one or more scripting languages (Ex. PowerShell, Python) preferred.

    • Proficient verbal and written skills to effectively communicate are required.

    • Ability to work in a hybrid team environment required.

    • Occasional travel (up to 10%) may be required to/from BECU facilities.

    • Full time hours required, with additional hours as necessary.

    • On-call support rotations to provide 24 x 7 coverage will be required.

    EEO Statement:

    BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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